What is your return and refund policy?
- Fully functioning product: You are entitled to return the product for a refund within a maximum of 14 calendar days after date of delivery. You will be refunded the price of the product and VAT. Shipping costs will not be refunded. As is not liable for products in transit, it is recommended that products be shipped via an insured shipping method. You are responsible for the return shipping costs. After more than 14 calendar days from ship confirmation, refunds will not be granted.
Please always contact the customer service desk on +357 - 96541331 before returning a product.
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased from shop.tastesofcyprus.com:
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from shop.tastesofcyprus.com, through the Online Store can be returned. shop.tastesofcyprus.com products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it. You have a legal right to return your order (at your discretion) without penalty, by written notice up to fourteen (14) working days after the date of delivery of the product(s).
When will the credit appear on my card?
Your refund credit will appear on your card within 5-7 business days of us receiving a returned product.
Damage claims related to delivery of the product
Any damage claim must be reported to the customer service desk within 14 calendar days after delivery. The product will then be picked up by a carrier at your home free of charge.